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FREQUENTLY ASKED QUESTIONS, AMONG OTHER THINGS


RETURN TO THE COFFEE SHOP

The Coffee


1. Volume/weight varies according to coffee - please see each one for details

2. No, we are not shipping Black Cold Coffees...they are available in stores only


Shipping


1. LOCAL SHIPPING: Delivery within the City of Ottawa is pretty straightforward. One to three (1 to 3) bags of coffee - $10.00 flat rate shipping. Orders of four (4) bags or more - free shipping!


2. SHIPPING OUTSIDE THE OTTAWA AREA: Canada Post parcel, rates dependent upon your order


3. Orders are processed efficiently and set for delivery so that your coffee is received fresh. While we cannot guarantee Canada Post shipping times, local orders are delivered by courier and will be quicker.


4. CORPORATE type? We deliver to businesses in person. Drop us a line.


3. SCHOOLS, INSTITUTIONS, SPECIAL EVENTS - please email the pack leader to place your orders at joethedogcoffee@gmail.com AND SEE BELOW


Returns and Refunds


Return requests are looked into individually - we want you to be happy. If we made an error, we’ll correct it at no cost to you :). Email us and we will figure it out with you, and arrange a pick up and refund or replacement.


If you have any other issues with your order, contact us within 5 days of receipt of your order at joethedogcoffee@gmail.com or call the pack leader at (613) 882-8006. We’ll do our best to get things right.


Contact


Always the same - the pack leader is at (613) 882-8006 or joethedogcoffee@gmail.com


Privacy Policy


Click below to read more :)


PRIVACY POLICY

JOE THE DOG





Bad Dog. Good Coffee.
OTTAWA, ONTARIO


PRIVACY POLICY
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